Privacy Policy

Privacy Policy
 

Last Updated: June 7, 2025
 

Your privacy is critically important to us. This Privacy Policy outlines how GenconsulG (referred to as "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with Canadian privacy laws (primarily the Personal Information Protection and Electronic Documents Act - PIPEDA, and relevant provincial laws like Quebec's Private Sector Act), and American privacy laws (including the California Consumer Privacy Act - CCPA/CPRA, and general federal laws like the FTC Act). If you are a resident of the European Union, the General Data Protection Regulation (GDPR) may also apply to our processing of your data.

 

1. What Type of Information Do We Collect?

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We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include:

• Contact Information: Your name, email address, phone number, and postal address (e.g., when you fill out a contact form or sign up for a newsletter).

• Professional Information: Company name, job title, and details related to your business needs and inquiries.

• Technical Information: IP addresses, browser type, operating system, device identifiers, and other online identifiers.

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and referral sources.

• Commercial Information: Records of products or services considered or purchased from us.

• Inferences: Information drawn from other personal information to create a profile reflecting your preferences or characteristics, particularly for marketing purposes.
  
   

2. How Do We Collect Information?

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We collect information through various methods:

• Directly from You: When you contact us via our website forms, email, phone, sign up for our newsletter, download resources, or engage with us for consulting services.

• Automatically Through Technology: As you navigate and interact with our website, we may use automated data collection technologies such as cookies, web beacons, and other tracking tools.

• From Third-Party Sources: We may receive information from third-party services integrated with our website (e.g., analytics providers, advertising networks) or public sources, in accordance with applicable laws.
  
   

3. Why Do We Collect Such Personal Information?

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We collect your personal information for the following purposes:

• To Provide Services: To understand your business needs, respond to your inquiries, deliver our AI integration and digital marketing consulting services, and manage our client relationships.

• To Improve Our Website and Services: To analyze website usage, identify trends, enhance user experience, and develop new offerings.

• For Marketing and Communication: To send you newsletters, promotional materials, updates about our services, and personalized content that we believe may be of interest to you, in compliance with consent requirements.

• For Security and Fraud Prevention: To protect our website and systems from unauthorized access, maintain data integrity, and prevent fraudulent activities.

• To Comply with Legal Obligations: To meet our legal, regulatory, and contractual obligations under Canadian and American law.
  
   

4. How Do We Store, Use, Share, and Disclose Your Site Visitors' Personal Information?

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• Storage and Protection: We store your personal information on secure servers and implement robust security measures, including encryption, access controls, and regular security audits, to protect it from unauthorized access, disclosure, alteration, or destruction. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Use: We use your personal information strictly for the purposes outlined in this policy, consistent with the consent you have provided.

• Sharing and Disclosure: We do not sell your personal information. We may share or disclose your personalinformation with third parties only in the following circumstances: * Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics, email marketing platforms, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it tothem.

  • Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

  • With Your Consent: We may share or disclose your information for any other purpose with your explicit consent.
    
     

5. How Do We Communicate with Our Website Visitors?

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We may communicate with you through various channels, including:

• Email: For responses to inquiries, service-related updates, newsletters, and marketing communications (with your consent).

• Phone: If you provide your phone number for direct communication regarding our services.

• Website Notifications: Through pop-ups or banners on our website for important announcements or policy updates.
  
   

6. How Do We Use Cookies and Other Tracking Tools?

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We use cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and personalize content and advertisements.

• Cookies: Small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). These help us remember your preferences, track website usage, and deliver relevant content.

• Web Beacons (or pixels): Small graphic images used to track website visitor activity, such as whether a page was viewed or an email was opened.

• Analytics Tools: We use tools like Google Analytics to collect and analyze anonymous data about website usage, helping us understand user behavior and improve our site.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

 

7. How Can My Site Visitors Withdraw Their Consent?

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You have the right to withdraw your consent to the collection, use, and disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

• Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.

• Cookie Preferences: You can manage your cookie preferences through your browser settings.

• Access, Correction, or Deletion: To request access to, correction of, or deletion of your personal information, or to withdraw consent for specific uses, please contact us using the details provided below. We will respond to your request in accordance with applicable laws, including PIPEDA and CCPA/CPRA requirements.
  
   

8<17>. Privacy Policy Updates

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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Contact Us

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If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

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GenconsulG.com
GenconsulG@gmail.com
438-530-4320
 

For concerns related to privacy laws in Canada, you may also contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca). For concerns related to privacy laws in California, you may contact the California Privacy Protection Agency.